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You should send a fax or letter in german and english (I used google translate for the german) to book the appointment. You should receive a call in English to confirm your appointment.

Dr. med. B. Kopp
Augenarzt FMH
Oberexperte BAZL
Thunstrasse 2
3700 Spiez, Switzerland
Tel: +41 33/654 70 20
Fax: +41 33/654 70 79

More info soon.